DUE TO HIGH DEMAND THERE ARE CURRENTLY SHIPPING DELAYS. WE GREATLY APPRECIATE YOUR PATIENCE AND UNDERSTANDING.

FAQ

Shipping

What are my Shipping Options?

USPS Standard Shipping
Shipping from the US and delivery within 11-20 business days - CA$29 or complimentary for all orders over CA$250. For orders not exceeding CA$500 value.

USPS Priority Shipping
Shipping from the US and delivery within 6-10 business days - $CA38.

USPS Express Shipping
Shipping from the US and delivery within 3-5 business days - CA$75.

 

All orders are shipped on business days (Monday-Friday, excluding major US holidays).

Orders shipped via USPS Standard and USPS Priority are processed and shipped in 1-2 business days depending on product availability. Orders shipped via USPS Express will be processed and shipped the same day if placed by 3 p.m. EST depending on product availability.

CUSTOMS DUTIES

Please note that shipping is from the United States. Local import duties and additional charge may be payable by you on receipt depending on the location of delivery. You are responsible for any import duties and clearance fees (where applicable) in your country and to check the duties and clearance fees with your local authorities. For more information please visit https://www.cbsa-asfc.gc.ca/travel-voyage/dte-acl/est-cal-eng.html.

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PHONE

To speak with our customer service call 1.332.257.1836 (International rate). Available Monday-Sunday, 9 a.m. - 5 p.m. EST.

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EMAIL

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